A centralized platform for Sri Lanka Railways Department to efficiently receive, track, distribute, and manage all correspondence received via post, email, or by hand.
Get StartedOur Letter Management System is designed specifically for handling all correspondence received by the Sri Lanka Railways Department
Register and process letters from multiple sources - postal mail, email, and hand-delivered correspondence.
Track the complete journey of each letter as it moves through different departments and officials.
Assign letters to specific staff members and track completion status and response time.
Set and monitor response deadlines with automated alerts for pending actions.
Register and update letter status from anywhere via our mobile-responsive platform.
Generate insights about correspondence volume, response times, and departmental performance.
Our Letter Management System simplifies your correspondence workflow in a few easy steps
Easily log all incoming letters with source information (post, email, or hand-delivered), sender details, and reference numbers.
Categorize letters by type, importance, and department, with automatic priority assignment based on content and sender.
Route letters to appropriate departments and officials with automatic notifications and acceptance confirmations.
Follow each letter's journey through the department with real-time status updates, action logs, and response time tracking.
Create comprehensive reports on correspondence management, performance metrics, and response efficiency.